No, but we do accept Visa, Mastercard, and bank debit cards at the ticket desk, shop, and restaurant.

Yes, you can recycle these at various points around the museum, but we’re unable to return your deposit. The proceeds from deposits go to biodiversity projects, such as research, educational projects, or special purchases.

Yes, if you have a valid Museumkaart (Museum card), you get free entry to Naturalis. Please book your tickets online in advance. A surcharge of €2 applies for the Rexperience.
If you book but then cannot come, we would hugely appreciate it if you could cancel your visit, so we can offer your tickets to another visitor.

Yes, but only while stocks last. When booking your tickets online, select the ‘With a museum card’ category. You can then buy the card at the museum ticket desk. We cannot give any refunds for tickets you have already bought. You don’t need to show any ID to purchase this card. Click here for more information about the Museumkaart.

Yes, one valid VIP CARD grants free entry for one adult. Please book your tickets online in advance.
If you book but then cannot come, we would hugely appreciate it if you could cancel your visit, so we can offer your tickets to another visitor. Click here for more information on and the terms & conditions of the VriendenLoterij VIP CARD.

Yes, but only with the standard VVV gift card. We don’t accept other types, such as the paper voucher and the Lekker & Weg gift card. Select the ‘With a discount’ ticket category online and hand in your VVV gift card at the ticket desk in the museum.